We offer store credit for clothing that is unworn, unwashed, unaltered, with attached tag and/or box, and are in original condition (Excludes clearance, custom jewelry, and bath & body and HATS and shoes.) Item(s) needs to be shipped back to us within 14 days after the day they have been shipped. Some items may not be shipped to you with a tag. We do not offer refunds to original payment type, only store credit. If a return label is provided a return label fee of $8.75 will be deducted from your store credit.
BLACK FRIDAY purchases are FINAL SALE
HATS and SHOES are FINAL SALE
HOME decor items are FINAL SALE
Anything purchased with over 15% off discount is FINAL SALE
Please follow the prompts https://www.shoptrulymac.com/a/returns to get a prepaid label.
Please allow 4-5 Business days for returns to process.
If you were shipped the wrong item or a damaged item please reach out to us and let us know of the error. You will not be responsible for the return shipping. Please send us back the item by emailing us for a free return label. Once we receive the incorrect item, the correct item will be shipped out to you. Thank you for your patience.