Return/Exchange Policy

We offer store credit for clothing that is unworn, unwashed, unaltered, with attached tag and/or box, and in original condition (Excludes clearance, custom jewelry, bath & body, hats, and shoes. These items are Final Sale and non-refundable) Item(s) needs to be shipped back to us within 14 days after the day they have been shipped. Some items may not be shipped to you with a tag. We do not offer refunds to original payment type, only store credit. If a return label is provided a return label fee of $8.75 will be deducted from your store credit. Original shipping cost of the item is non-refundable and will be deducted from return credit. We do not offer return labels for international returns. Email us for an address.

  • BLACK FRIDAY purchases are FINAL SALE 
  • HATS and SHOES are FINAL SALE 
  • HOME decor items are FINAL SALE 
  • Anything purchased with over 25% off discount is FINAL SALE 
  • Clearance items are FINAL SALE

 Please follow the prompts https://www.shoptrulymac.com/a/returns to get a prepaid label. 

Please allow 4-5 Business days for returns to process. 

If you were shipped the wrong item or a damaged item please reach out to us and let us know of the error. You will not be responsible for the return shipping. Please send us back the item by emailing us for a free return label. Once we receive the incorrect item, the correct item will be shipped out to you. Thank you for your patience.